If you forgot your Email Address through which you made the PS4 account, go to PlayStation Now. As it opens up, gamers will get the option to Sign In to PlayStation Network. Upon selection, the Email ID utilised for making the PS4 account would be populated in the Sign-In ID (Email Address) tab. From there, keep a note of your Email ID, which could be
myps4account123@dummymail.com
Henceforth, you will get the option of “FORGOT YOUR PASSWORD?” which you can select using the Triangle button.
Next up, head to your PC or your mobile and open your browser. From there, type the URL for PlayStation’s website and select Support. As the page opens up, scroll down and head all the way down to this page. When the page ends, gamers will get the option to Contact Support. Additionally, gamers would get the option to contact them through Twitter or LIVE CHAT. Depending upon the region, gamers would also get the option to phone call customer care. To change the region, select Visit the PlayStation Country Selector, where you can select your country.
When you open up the chat, a pop up would come up, which would ask how customer support can help you? Here, a range of options would come up like:
- Reset My Password
- Request A Refund
- PlayStation Now
- Sony Account Help
- Digital Content
- Hardware and System Software
- Fix My Connection
How To Recover PS4 Account
From here, select Sony Account Help. Then head to Contact Us. From there, options would come out, where you need to put the following credentials:
- First Name
- PSN Sign-In Id (Email)
- PSN Online Id
As you write the credentials, it would lead to a chat. From here you can discuss it with a PlayStation customer care agent. They would ask questions regarding your potential IDs and passwords. Keep the answers ready, as it can help you to recover a PS4 account with no password or email (sign-in ID.)