Fix & troubleshoot: Xbox cloud gaming disconnecting/something went wrong

In this post, we explore how to Fix & troubleshoot: Xbox cloud gaming disconnecting/something went wrong.

Previously known as Project xCloud, the Xbox cloud gaming is a Microsoft cloud-based Streaming service. Xbox cloud gaming allows you to stream games on any device that is compatible with the streaming services provided. You can find some of the best Xbox series X games that are available to play on the cloud along with a whole lot of other game titles. You can access games on your Xbox Game Pass as well. The idea behind this cloud streaming service is that you don’t need to download your favorite games in order to play them. You can stream the games directly from the remote servers on which they are hosted straight to your device. And of course, you need a stable internet connection to do this. A strong internet connection makes it easy for you to stream the games from the servers.

Xbox cloud gaming is supported on Apple and Android phones, tablets, PC, Xbox One and Xbox Series X/S. Microsoft recommends a minimum requirement of a 5 GHz internet connection or a mobile data connection with a speed of 20 Mbps or higher. A wired connection is actually the best for a glitch-free smooth streaming experience. Xbox cloud gaming comes as an additional part of the Xbox game pass ultimate subscription. Once you have subscribed, you can start using the Xbox cloud gaming feature. Game titles that can be accessed via the cloud will be marked with a cloud icon or you can use the search option to filter out the games with the cloud tag. If you are using a Windows PC, you have to log in to your Xbox app with your Microsoft account.

For Android and IOS devices, you have to download the Xbox game pass app from the store. 

Even with the subscription in place, you still might be facing issues while you are trying to stream the games online. This article will tell you what you can do if you face any sudden glitches with your Xbox cloud gaming. One of the most common issues that Xbox users face is that Xbox cloud gaming keeps getting disconnected.

Here’s what you can do to avoid this.

Fix & troubleshoot:Xbox cloud gaming disconnecting/something went wrong

Strong internet connection

This point really cannot be stressed enough. Xbox Cloud gaming needs to access the remote Microsoft servers in order to stream your game to the respective device you’re using. For this, a really strong, high-speed network connection is required. If your internet connection is not strong enough, your console will not be able to connect to the servers and it’s possible that it’s getting disconnected because of that. Upgrade to a high-speed internet plan so you don’t have to worry about dropping out in the middle of your games.

Check the Xbox servers

As mentioned earlier, your Xbox console needs to access the Microsoft servers to stream your games uninterrupted. For this, the remote Microsoft servers need to be up and running properly. When these servers are down, the Xbox cloud gaming will keep disconnecting. Visit the link below to check the status of the Xbox servers.

 In that case, you can wait for some time for the servers to be up again and try connecting to the cloud after some time.

Check for the Windows version

If you are accessing Xbox cloud gaming on your Windows PC, then make sure you have the latest version of Windows available. If it’s outdated, your Xbox cloud gaming will keep getting disconnected.

  • Open Settings on your Windows PC
  • Go to Windows Update > Check for Updates.

If the poster button becomes available, click on it. Once the update is complete, you can try launching Xbox cloud gaming again and it will work.

Active Xbox game pass subscription 

Make sure your Xbox Game Pass subscription is currently active. If you have a current Xbox game pass subscription, check to make sure it’s not expired. If it’s out of date, you need to renew your Game Pass subscription so you continue playing Xbox games online. If you do not have an active Xbox game pass Account, Xbox cloud gaming will keep disconnecting.

Save your game manually

Some Xbox cloud gaming users noted that multiple or too many autosaves of the games were getting corrupted. Xbox cloud gaming could get disconnected if your recent auto saves is corrupted. The damaged file from your recent autosave will prevent you from playing the game online. The game will abruptly close and you will be disconnected. To fix this, instead of using the autosave option you can manually save the game. If this doesn’t work, you can delete the current file and create a new game. This should stop Xbox cloud gaming from getting disconnected frequently.

The above methods have worked for users all across the globe in solving this issue. Xbox cloud gaming is a brilliant platform that lets you enjoy your favorite games without any hassle. Even though it has a few flaws and downsides, it’s one of the best cloud gaming options available in the market. It has a huge library of game titles for you to access and stream anytime, anywhere. Currently, Xbox cloud gaming is supported in the following countries, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, South Korea, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, the U.K., and the United States. Based on the locations where the remote servers are hosted, your Xbox gaming experience will vary. The farther you are from the server locations, the more glitches you are likely to face.