Fix & troubleshoot: iPhone / iOS Family link not working

In this post, we discuss how to fix & troubleshoot iPhone iOS Family link not working

Quite recently, Google introduced its own parental control software for parents with kids who have Android devices. This software is called Family Link and it was soon introduced in iOS devices as well. Family Link basically allows parents to control and monitor their kids’ time on mobile phones. The parents can either be an Android user or iOS user and still monitor their kid’s phone time.

Family Link allows parents to set certain basic limits on how their child can use their phones. For example, as a parent you can either block or approve app downloads or even block apps that are already installed. This is pretty similar to the iCloud Family Sharing Ask feature on Apple devices. It allows the parents to track how much time their child is spending on a particular app. This is greatly helpful in managing your kid’s phone time. You will be provided weekly and monthly reports. Based on your kid’s activity, you can set a bedtime schedule or set up daily screen time limits. It even allows you to remotely lock your child’s device. The Family Link app runs best in Android but it is also compatible with iOS devices.

You might have few temporary errors or glitches preventing your Family Link app from working on your iPhone. This article will walk you through a number of ways you can quickly fix any issues you face with Family Link.

Fix & troubleshoot: iPhone iOS Family link not working

Check iOS version

Google’s Family Link operates well on iPhone devices with iOS 11 or higher. If your phone has an outdated iOS version, you will likely face issues with the Family Link app. Make sure your iPhone has iOS 11 or any higher version installed for the Family Link to work properly.

Limited Features for iOS

You could trying to access a feature on Family Link that is not compatible with iOS.
Even though Google’s Family Link is now compatible with iOS devices, you will find that there is only a limited number of features available.

Some of the features that won’t work in iOS versions are listed below.

Device location tracking
Application activity
Screen time
Website permissions and restrictions
App permissions and restrictions

If you are using an iPhone to monitor your child’s device, you will not be able to limit screen time, track the app activities or the device location and approve or block app permissions.

Do a Reboot

Reboot your phone to check if the Family link app works fine after the restart.

Here’s how you can reboot your iOS device,

  • Press and hold either the volume up or volume down button and the power button.
  • Keep holding the buttons until the Power Off slider appears on the screen.
  • Drag the slider to the right. It takes about 30 seconds for your device to power off.
  • To turn your device back on, press and hold the side Power button until the Apple logo is displayed.

Now, you shouldn’t be facing any problems with using Family Link.

Check your WiFi connection

Check the speed of your internet connection. The internet connection may be slow or too many users may be connected to the same network. This could be the reason why you are not able to use Family Link on your phone. Check your WiFi con and connect your device to a faster internet connection and try accessing the Family Link app again.

Check for App permissions

Make sure you have allowed all the app permissions for Family Link on your phone.
Not allowing certain permissions for the app may hinder the working of the app.

To do this,

  • Open Settings from your Home screen
  • Click on Privacy
  • Select the Family Link app from the list of apps displayedTap the toggle button to allow all permissions for the app.

Family Link is a brilliant app that works extremely well on Android devices. It does have some limitations on iOS devices but it’s still a decent app. Technology has become an inevitable part of everyone’s lives including kids. It’s impossible to keep children away from their phones and tablets but with Family Link, you can monitor and limit screen time which is a great way to allow them to use phones in moderation. If you ever face any issues with Family Link not working properly on your iOS device, the troubleshooting steps mentioned in this article should help you with fixing hot quickly!

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