Like many other cloud gaming services, Nvidia offers one of its own called the GeForce Now. In so many ways, GeForce Now works similar to your everyday media streaming services like YouTube or Netflix. When you start playing a game on Nvidia GeForce Now, the nearest GeForce Now server starts streaming the game video which is displayed on your device. This is why your internet connection plays an inevitable role in cloud gaming and before you go and pay for the subscription service, you need to invest in a high-speed internet connection.
Let’s take a look at the subscription services offered by Nvidia.
Nvidia GeForce Now offers a three-tier plan to its users. The first basic tier allows the users to play games for a limited time of one hour using entry-level hardware. You can upgrade to the next tier plan which is the Priority subscription. It costs $49.99 for six months. In this plan, the user can stream games for six hours including RTX 2080–level hardware. If you want to upgrade to the new RTX 3080 tier, you can if you are willing to pay $99 for six months. This plan allows you to stream games for a whopping eight hours! The GeForce Now subscription service is accessible through Shield TV set-top boxes and is also supported as desktop apps for PC, Mac, and Google Chromebooks. Android devices with version 5.0 and 2GB storage can be used to access the service but you will need a separate controller. iOS users can access GeForce Now through the Safari browser. (https://play.geforcenow.com./)Now that you have your GeForce Now subscription set up on your device and you are all ready to play your favorite game but there’s always one to pay attention to when it comes to online gaming services! Your internet connectivity! But, A lot of GeForce Now users have faced similar connectivity issues. “There was a problem connecting to GeForce Now”
The above mentioned is one such common error and if you are facing a similar issue, you have come to the right place! Let’s dive in to find out how this can be easily fixed!
Check the server status of GeForce Now
Let’s start with the most basic yet important step. If you see the “There was a problem connecting to GeForce Now” error, it’s likely the GeForce Now server is down. With too many users connected at the same time, chances are the server could be momentarily down. Head over to the GeForce Now server status page to check the server.
Click on the link to check the status: https://status.geforcenow.com/
Try a Network Restart
You could be facing connectivity issues while trying to access GeForce Now due to a temporary network problem. That can be easily fixed by doing a simple restart. Restart your computer and your modem/ router. Turn it back on after a couple of minutes and check to see if the issue with GeForce Now is fixed.
Check your Firewall settings
Your antivirus program or the firewall settings on your computer could be interrupting your GeForce Now connection. This is one of the reasons why you see the “There was a problem connecting to GeForce Now” error. If that’s the case, try one of the following two methods,
- Check your antivirus/ firewall settings to see if it’s blocking GeForce Now access. Unblock it, put GeForce Now under the whitelist, and check if it’s working.
- You can also temporarily disable the antivirus program. This will fix the connection error.
Check if your device drivers are updated
Try updating your device drivers, if they are not already updated, to fix the connectivity issue. Follow the below steps to update your device drivers manually,
- On your Windows PC, open Device Manager.
- Choose a category to see the list of devices.
- Right click on the device name you want to update.
- Click on Search automatically for updated driver software.
- Click on Update Driver
Another way to get Windows to install the driver for you is as follows,
- On your Windows PC, open Device Manager.
- Choose a category to see the list of devices.
- Right click on the device name you and click on Uninstall.
- Restart your PC
- Upon restart, Windows will try to reinstall the driver.
If Windows cannot find a new driver, you can search for it on the manufacturer’s website and follow the instructions mentioned there.
Reinstall GeForce Now
Another simple way to fix connectivity issues with your GeForce Now is to simply uninstall the app on your computer and install it again.Visit the office website (https://www.nvidia.com/en-us/geforce-now/) to install GeForce Now.
Check the Bandwidth of your connection
If you are using a wireless internet connection to stream your games online using GeForce Now, you might want to reconsider it. There are chances for your WiFi signal to get interrupted by obstacles in the path or due to other devices connected in the same network. A lot of GeForce Now users who have faced similar connectivity issues have agreed that they have seen better performance after switching to a wired connection. So, try switching to a cabled internet connection and check if that solves your connectivity issues with GeForce Now.
Keep in mind that Nvidia GeForce Now is heavily reliant on a strong and stable network connection if you want to enjoy a smooth, glitch-free game streaming experience. The minimum internet requirement for streaming a game at 720p is 15 Mbps and 25 Mbps for streaming a game at 1080p. With GeForce Now, you can only play the games that you already own by installing them on a remote server and with a reliable internet connection.
Hoping the fixes mentioned in this article help you with what you are looking for!