In this post, we discuss how to fix Roku TV hotspot not working/ not connecting.
Roku TV is a popular media streaming device that is extremely well known for its smart Roku TV box and streaming sticks. With Roku, you don’t need an external device to stream your favourite content. It has a great user interface and channel selection. TCL offers a variety of Roku TVs that suit your needs perfectly. They come in different sizes, prices and picture quality depending on whether you want a small bedroom tv or a theatre quality TV. Even though Roku TV has so many beneficial features, like every technology device, Roku TV does have minor glitches from time to time.
Most of the time, users report that they face issues with their Roku TV not connecting to the hotspot. This article addresses the Roku TV hotspot connectivity issue and provides you all the troubleshooting steps to fix it easily!
Steps to fix Roku TV hotspot not working/ not connecting
Perform a connection reset
If your Roku TV is not connecting to a hotspot network, you can try performing a connection reset on your TV to check if it fixes the issue.
Follow the steps below to perform a connection reset on your Roku TV
- Navigate to Settings > System > Advanced System Settings > Network connection reset on your TV to reset the network
You can also perform the same connection reset step on your mobile phone. Now, try turning on your mobile hotspot again and connect the Roku TV to the mobile phone’s hotspot.
Check the bandwidth
Sometimes, your phone’s hotspot connection may be using a bandwidth of 5 Ghz while the other devices such as your Roku TV may be using a bandwidth of 2 GHz.
Follow the below steps to change the hotspot bandwidth n on your mobile phone
- Go to Settings on your phone
- Click on Connections
- Go to Mobile hotspot and tethering
- Click on mobile hotspot
- Click on the three dot icon at the top right corner
- Click on Configure mobile hotspot
- Select the 2 GHz bandwidth option
Now, you are all set! Your Roku TV should be able to connect to your phone’s hotspot successfully!
Restart the Roku TV
Restarting your TV might help to solve the hotspot connectivity issue. A simple reboot can indeed do miracles! Here’s how you can restart your Roku TV.
- Go to the Home Screen on your TV
- Press the left button on the remote. A side menu will appear
- Go to Settings option
- Press the Right button on the Roku remote to enter the Settings menu
- Select the System option
- Go to System Restart > Restart
- Click OK
- Wait for your Roku TV to reboot
Contact Roku Support
If you have tried all possible troubleshooting methods and if you are still facing issues with your Roku TVs hotspot connectivity, then it’s best to call in the professionals for help. Click on the link below to go to Roku’s Support page.
You will find solutions and fixes for commonly occurring problems. If the issue you are facing is not listed, you can opt for agent assisted support where an agent will inquire about your problem and help accordingly.
Also, make sure your internet connection is stable. An internet connection with fluctuating speeds can certainly cause connectivity issues and your Roku TV may find it difficult to stay connected to the internet. If there are additional devices connected to the same hotspot network, try disconnecting them and connecting only your Roku TV to your phone’s hotspot.
Roku TV will immediately inform you if there are any connection issues with your internet or when the TV is not connected to the internet. Roku TVs prompt motivation helps to easily identify the problem. You can immediately start doing the troubleshooting steps mentioned in this article and check if your issue is resolved.